The hotel offers spacious and comfortable rooms, with a very nice bathroom, although they could be better maintained. The service is super friendly and helpful. The location is convenient, being close to both the airport and local communities. The dining experience is delightful, especially at the cafe. The facilities are well-equipped, ensuring a pleasant stay.
Rooms
8.0
The rooms are quite spacious and comfortable, with a very nice bathroom.
Service
9.0
The front desk service is super friendly and helpful.
Location
8.0
The hotel is convenient, being close to the airport and local communities.
Dining
9.0
The dining experience at the cafe is perfect.
Facilities
8.0
The facilities are modern and offer great amenities.
Joseph
United States,
February
2024
7.8/10
The hotel is conveniently located right next to JingJiangLu subway station, making it easy to access the airport and downtown Tianjin. The staff is friendly and helpful, but there were some issues with room descriptions. The dining options were good, especially breakfast, but dinner quality could be improved.
Rooms
8.0
The rooms were very comfortable and well-designed with all necessary amenities despite the discrepancy in the number of guests it can accommodate.
Service
7.0
The staff, especially at breakfast, were attentive and accommodating, adding to a pleasant stay. However, there were some challenges in communication regarding breakfast inclusion.
Location
9.0
The hotel's location near the subway station is very convenient for airport access and exploring Tianjin, although it may not be centrally located. The helpful and courteous staff make guests feel at home.
Dining
7.0
The dining experience was enjoyable, with good breakfast options and a nice fitness center and pool. Dinner quality could be enhanced for a more satisfying experience.
Facilities
8.0
The hotel offers various amenities and services, meeting the basic needs of guests. However, an update to the entertainment system could further improve the overall experience.
convenient location
room description issue
Norman
United States,
September
2023
8.2/10
I had a pleasant stay at this hotel. The rooms were clean, comfortable, and well-equipped, offering a mini-bar. However, there was a lingering tobacco smell in the room. The service was friendly and accommodating, with helpful staff and a brand new hotel ambiance. The location was convenient near the airport, but a bit far from tourist attractions. The dining experience was excellent with a great variety of Chinese and Western food, but dinner quality could be improved. Overall, a good value for money.
Rooms
8.0
The rooms were quite spacious and comfortable, with a very nice bathroom, but there was a stinking tobacco smell.
Service
9.0
The service was very friendly and warm, with a brand new hotel atmosphere. The staff was helpful in providing extra items not on display in the restaurant.
Location
8.0
The location is very good, near the airport, with courteous and helpful staff. Although not close to tourist attractions, it felt welcoming and home-like.
Dining
7.0
The dining experience was excellent with a good selection of foods, including both Western and healthy options. However, dinner quality could be better.
Facilities
9.0
The facilities were outstandingly clean and comfortable, providing a good variety of services such as room service, laundry, and pet amenities.
clean
tobacco smell
Bud
United States,
August
2023
8.4/10
My stay at the hotel was truly amazing! The rooms are incredibly spacious, comfortable, and well-decorated, complete with a wet bar, cloakroom, seating area, dining area, and a luxurious bathroom with a Jacuzzi. However, I found the service to be a bit lacking as I wasn't informed about previous communications. The location was convenient, with easy access to the subway station and a short distance to the city center. The dining experience was absolutely amazing with both breakfast and dinner being delicious. The facilities were top-notch, making my stay even more enjoyable.
Rooms
9.0
The rooms are spacious, comfortable, and well decorated, with all the amenities one would need.
Service
7.0
While the staff was friendly, I felt there was a lack of communication regarding previous interactions.
Location
8.0
The location is very good, conveniently near the airport and the subway station, making travel around Tianjin easy.
Dining
9.0
The dining experience was amazing, with both breakfast and dinner being delightful.
Facilities
9.0
The facilities provided at the hotel were excellent, adding great value to my stay.
Luxurious rooms
Lack of communication
Larry
United States,
July
2023
8.8/10
The hotel offers outstanding cleanliness and comfort in well-designed rooms with all necessary amenities. However, the room capacity is limited to 2 adults, and the lack of a cold air option for the AC can make it feel too warm. The service is friendly and accommodating, although there was some confusion over the breakfast inclusion. The location is superb, near the airport and with courteous staff providing a home-like feel. The dining experience is a standout with a variety of excellent Chinese and Western dishes. The facilities are top-notch, enhancing the overall stay.
Rooms
9.0
The rooms are outstandingly clean, perfectly accommodated, and comfortable, although limited to 2 people only.
Service
8.0
The staff is friendly and able to assist with a smile, although there was some confusion over breakfast inclusion.
Location
9.0
The hotel's very good location near the airport provides a welcoming and home-like atmosphere with helpful staff. Easy access to transportation options.
Dining
9.0
The dining experience is amazing, offering a great selection of both Western and Chinese dishes.
Facilities
9.0
The facilities are top-notch, enhancing the overall stay.
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Hyatt Regency Tianjin East Hotel03.08
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04.08.2025
